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About Downloadbuyer.com

Downloadbuyer.com is a software store with thousands of well-known and high quality titles for PC and Apple Mac.

We work closely with our vendor partners to ensure from month-to-month there’s always fantastic offers available.

Operating under very simple business ethics, we work hard to get the best deals and even harder to provide our customers with the very best support available be it before, during or after sale.

How do you know you can trust Downloadbuyer.com?
The easiest way to check us out is by checking with our vendor partners (suppliers). We are listed as a preferred re-seller on many, for example;

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Partner / Vendor Testimonials

“We at ABBYY place tremendous value on our relationships with partners who help us deliver our offerings to customers. Working with Downloadbuyer since 2009, they have proven to be a reliable partner with very high standards in customer service.”
Kristin Hesse, Sales Manager

“Downloadbuyer.com has been a reseller for Magix software for many years. They consistently operate with the highest integrity and with a strong emphasis on customer service, making themselves an invaluable Magix partner.”
Tony Cornock, UK & Scandinavia Sales Director

“As Avanquest we have worked with Downloadbuyer.com since its inception and am happy to say they operate at the highest levels of reliability, integrity and customer service. A rare gem indeed.”
Chris Thompson, Managing Director ProcessFlows UK Ltd

“Driving Test Success is one of Focus Multimedia’s key software brands and we are very protective of it. We have known the team at Downloadbuyer for several years and have had no qualms about allowing them to become one of the first digital retailers to stock our Driving Test Success downloadable products. Downloadbuyer’s customer service is exemplary and we have only ever heard nice things said about them.”
Grant Hughes, Director of Digital, Focus Multimedia

“Downloadbuyer.com exudes customer service and attention to detail. Nowhere along the way have we felt that our products weren’t in good hands.”
Michael Wray, President, Mariner Software, Inc.

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Terms & Conditions

Definitions
[COMPANY] Downloadbuyer.com, the website www.downloadbuyer.com and any other wholly owned website or company operated by BinaryDistribution Ltd

[PRODUCT] A computer software program intended for use by the CUSTOMER

[CUSTOMER] Visitor to COMPANY websites and or Purchaser of software product from COMPANY

[DOWNLOAD LINK] Following a purchase the CUSTOMER will receive an email detailing a URL location where the product can be downloaded from

[ACTIVATION KEY] Following a purchase the CUSTOMER will receive an email detailing activation or serial numbers required to activate or enable the software

[LOGIN DETAILS] email address and password required to ‘Login’ to the site to access CUSTOMER account details. Additionally the country of residence is also required

[COMMUNITY FEATURES] Any section where a user may contribute including but not limited to; Bloggs, forums, User comments and reviews, Knowledge base and news

[VOUCHERS] A promotional voucher code that can be used to apply a nominated discount to a purchase. Restrictions apply.

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CUSTOMER USE
Access to and use of COMPANY websites is provided by COMPANY and is subject to the following terms and conditions; Use of COMPANY websites constitutes CUSTOMER’sacceptance of these terms and conditions which take effect the first time CUSTOMER access the COMPANY websites. If CUSTOMER does not accept these terms and conditions CUSTOMER must not use COMPANY websites.

COMPANY reserves the right to change these terms and conditions at any time. It is the CUSTOMERsresponsibility to refer to these terms and conditions when accessing COMPANYs websites. Continued use of COMPANYs websites after such changes to the terms and conditions constitutes acceptance of those changes.

COMPANY reserves the right to make this site unavailable at any time or to restrict access to parts of the site without notice.

CUSTOMER acknowledges that all intellectual property rights, including any trademarks or copyright in the content of this site, are owned by COMPANY or its third party suppliers. Nothing contained herein shall be construed as granting any licence or right to use any of the intellectual property of COMPANY or its third party suppliers except as otherwise provided on this site.

Material may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without express written permission of COMPANY.

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CUSTOMER agrees to use this site only for lawful purposes and in a manner which does not infringe the rights of, or restrict or inhibit the use of or enjoyment of this site by any third party.

Registration CUSTOMER is not entitled to purchase any PRODUCT until registration has been completed. On registration LOGIN DETAILS will be required. CUSTOMER is responsible for maintaining the confidentiality of LOGIN DETAILS and must not allow anyone else to use these LOGIN DETAILS. You must immediately inform COMPANY of any unauthorised use of your LOGIN DETAILS. Contact can be made from the COMPANYs contact page accessible from the homepage of the site.

Territory Restrictions COMPANY is not entitled to supply all PRODUCTs into all territories. Only the PRODUCTs available in the CUSTOMERs country of residence will be displayed. COMPANY reserves the right to modify or change available PRODUCTs at its own discretion and without notice.

PRODUCT License PRODUCTs presented and sold by COMPANY are licensed to CUSTOMER by the relevant PRODUCT manufacturer. Its use is subject to the end-user license agreement or other licensing terms included with the PRODUCT. Under no circumstances, delivery or download of PRODUCT, means transfer of any ownership interest in the PRODUCTPRODUCTs may not be copied, adapted, translated, made available, distributed, varied, modified, disassembled, decompiled or reverse engineered, save to the extent that this is permitted in the licensing terms or applicable law expressly mandates such a right.

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SUPPORT

Technical and PRODUCT usage support is supplied via the PRODUCT manufacturer. System requirements and manufacturer support contact details can be found on every PRODUCT description page under the Tab headed ‘System Requirements’. Additional Technical support may be provided by COMPANY at COMPANY’s discretion. Contact details are available from the ‘Contact Us’ section within the homepage.

Pricing and availability It is entirely possible for pricing errors to occur. COMPANY reserves the right to adjust prices without notice at anytime. COMPANY will endeavour to honour incorrect prices unless an obvious error can be demonstrated. An example would be when COMPANY’s selling price is disproportionately lower than a manufacturer’s suggested selling price displayed on their website or promotional material. A disproportionate figure could be a reduction of 25% or more off the manufacturer’s suggested selling price.

COMPANY reserves the right to refuse a transaction should a pricing error have occurred.

For CUSTOMERs visiting within the European Union prices are displayed inclusive of UK VAT. For CUSTOMERs visiting outside the European Union prices are displayed without.

In most cases once a transaction has taken place any deliverables in the form of DOWNLOAD LINK and ACTIVATION KEY will be sent within a few minutes of payment being received by COMPANY however due to the intermittent nature of data transfer through the Internet this can occasionally extend to hours. Please allow up to one full business day before contacting COMPANY to report such an incident. Contact can be made from the ‘Contact Us’ section from within the homepage of the COMPANY’s websites.

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VOUCHERS

A voucher code is a promotional discount intended to reduce a transaction by a specified amount. Generally VOUCHERS expire after thirty days from the date of first issue. In some cases VOUCHERS may be restricted for example, whereby a PRODUCT is already discounted from the Manufacturer’s Suggested Retail Selling Price or PRODUCT already is on promotion. In some cases a PRODUCT might be excluded from VOUCHER use. COMPANY reserves the right to allow, disallow, introduce, discontinue, modify and or restrict VOUCHERs without providing notice. However COMPANY will make its best effort to ensure VOUCHER rules are clearly presented where promoted.

Customs When ordering goods from COMPANY for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from COMPANY, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

CUSTOMER responsibility Should CUSTOMER decide to contribute to COMPANYs websites through the use of COMPANYs COMMUNITY FEATURES, CUSTOMER agrees not to contribute material that: contains anything which is obscene, libelous, pornographic or otherwise objectionable or illegal; violates or infringes any statutory, common law, copyright design right or any other intellectual property rights of any other person or entity; contains material, the publication of which would be in breach of confidence or in contempt of Court; contains viruses or other similar contaminating or destructive features.

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COMPANY is not responsible for material posted by CUSTOMERs on its site. COMPANY reserves the right to delete or edit such material at its sole discretion and without notice. COMPANY reserves the right to suspend or terminate CUSTOMER’s access to COMPANY’s websites at COMPANY’s sole discretion and without notice.

CUSTOMER responsibility Should CUSTOMER decide to contribute to COMPANYs websites through the use of COMPANYs COMMUNITY FEATURES, CUSTOMER agrees not to contribute material that: contains anything which is obscene, libellous, pornographic or otherwise objectionable or illegal; violates or infringes any statutory, common law, copyright design right or any other intellectual property rights of any other person or entity; contains material, the publication of which would be in breach of confidence or in contempt of Court; contains viruses or other similar contaminating or destructive features.

COMPANY is not responsible for material posted by CUSTOMERs on its site. COMPANY reserves the right to delete or edit such material at its sole discretion and without notice. COMPANY reserves the right to suspend or terminate CUSTOMER’s access to COMPANY’s websites at COMPANY’s sole discretion and without notice.

CUSTOMER agrees to indemnify, hold harmless and defend COMPANY from any and all loss, damage and expense (including legal fees) incurred by COMPANY on account of any claim or lawsuit arising out of or related to CUSTOMERs use of COMPANY websites or material posted on this site under CUSTOMER’s LOGIN details, whether or not authorised by CUSTOMER.

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CUSTOMER hereby warrants the accuracy of their registration information including their name and country of origin. CUSTOMERs specifying they are not resident in the European Union and that the product purchased is not for use within the EU accept they may be invoiced for UK VAT (Value Added Tax) if at a later date it transpires they were, at the time of the transaction, a resident in the EU. In such cases CUSTOMER agrees not to withhold VAT payment.

COMPANY responsibility COMPANY uses reasonable care and skill in providing the content on this site but does not represent or warrant the accuracy, timeliness, completeness or suitability of the content. COMPANY disclaims liability for this content.

COMPANY will not be liable for any claims, losses, including but not limited to direct, indirect, special, economic and consequential loss or damage (including but not limited to loss of profits, loss of revenue or loss of goodwill), whether in contract, negligence or other tortuous action arising out of or in connection with the use of this site.

COMPANY does not warrant that this site is free of viruses or bugs or that this site is compatible with all computer systems and browsers.

This site includes links to other sites on the Internet. COMPANY makes no warranties as to the suitability or accuracy of the content of any of those sites. COMPANY accepts no liability for any product or service advertised, supplied or otherwise promoted on this site by any third party.

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COMPANY also disclaims liability for any downloadable software on this site. COMPANY does not warrant that any of the goods or services linked to or advertised on this site comply with data protection or other relevant legislation and COMPANY accepts no liability whatsoever for any claim arising from such goods or services.

COMPANY is happy to accept comments, stories or other submissions from its users. COMPANY is under no obligation to publish any such material and such material shall be considered to be the property of COMPANY. COMPANY may dispose of such material at its discretion.

Limited Guarantee
COMPANY does not offer any guarantee, express or implied, particularly and unreservedly as regard to the quality and the compatibility of the PRODUCTs and their documentation for a specific use. You expressly acknowledge that it is not possible to guarantee that PRODUCTs meet performance requirements or that they work without discontinuity or bug. Consequently, COMPANY does not bear the risks relating to the PRODUCT quality and performance. To the extent permitted by the applicable law, the warranties stated herein are expressly in lieu of all other warranties, and unless otherwise expressly stated herein, COMPANY makes no other warranty, expressed or implied, whether in law or in fact, oral or in writing, including, but not limited to, any express or implied warranty of merchantability or fitness for a particular purpose with respect to the PRODUCTs or otherwise in connection with these Terms and Conditions or non infringement or the like.

Liability Limitation Death, Personal Injury, Negligence. COMPANY does not exclude or restrict its liability for death or personal injury resulting from COMPANYs negligence.

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Foreseeable Losses
COMPANY is only liable for losses which are foreseeable to both CUSTOMER and COMPANY as a consequence of COMPANY breaching these Terms and Conditions and caused by COMPANY’s negligence. COMPANY is not responsible for any commercial or business losses (including without limit, loss of goodwill, profits, contracts, anticipated savings, data or waste expenditures) or any other indirect or consequential loss that was not reasonably foreseeable to both CUSTOMER and COMPANY at the time our contract was formed, or at the time CUSTOMER began using the Site (whichever is the later). Nothing in these Conditions shall affect statutory rights.

Events beyond COMPANYs reasonable control We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Jurisdiction These Terms and Conditions are construed and governed by English law. The courts of England have exclusive jurisdiction in relation to any claim, dispute or other matters arising from these Terms and Conditions, the use of COMPANY’s websites or the supply of PRODUCT by COMPANY.

COMPANY details www.downloadbuyer.com is a trading name of BinaryDistribution Ltd. www.downloadbuyer.com is wholly owned and operated by BinaryDistribution Ltd.

Registered address
22 Oxford Road
Oakley
Buckinghamshire
HP18 9RE

Company registration number 07090308 / VAT registration number991 0641 15

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Cookies & Privacy

Privacy definitions
[COMPANY]Downloadbuyer.com, the website www.downloadbuyer.com and any other wholly owned website or company operated by BinaryDistribution Ltd

[CUSTOMER] Visitor to COMPANY websites and or Purchaser of software product from COMPANY

[VENDOR] Manufacturer or Developer of product

[TRANSACTION PROVIDER] A financial transaction provider such as Barclays Merchant services or Google Checkout used to facilitate the transfer of funds from CUSTOMER to COMPANY

[SECURITY] All CUSTOMER information is encrypted and held on a secure server. This information is not accessible to any party other than Downloadbuyer.com Ltd. All credit card transactions are dealt with on the respective financial transaction provider’s servers. Downloadbuyer.com Ltd utilises the services provided by Barclays Merchant Services and Google Checkout. In both cases credit card information is not seen by Downloadbuyer.com Ltd and is not transferred to or stored on Downloadbuyer.com Ltd’s computer hardware.

[OPTED OUT] CUSTOMER who chooses not to receive SPECIAL OFFERS

[THIRD PARTY] Any company other than COMPANY

[SPECIAL OFFERS] Discounts, promotions (buy one get one free etc.) and incentives

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Privacy Policy
No credit card numbers, expiry dates or security codes are recorded by COMPANY or held on the COMPANY’s computer systems. In all cases financial transactions are taken ‘offsite’ to a TRANSACTION PROVIDER’s secure processing system.

Card details are not entered on any of COMPANY’s website pages and as such do not enter COMPANY’s computing systems. We do however recommend CUSTOMER makes use of ‘Anti Phishing’ utilities to ensure details are not recorded by third parties.

COOKIE NOTICE
During a CUSTOMER’s time spent visiting COMPANY, information is stored in a customer database against a unique customer ID (cookie). This database is not accessible to any third party and is stored within a protected environment by SECURITY. However COMPANY reserves the right to present statistical information taken from the database to third parties. Such information is anonymous and does not link back to or contain a CUSTOMER’s identity

The customer database contains information about the customer including the name, email address, country of residence and password given during the registration process.
Once a CUSTOMER has made a purchase additional information including the address of the customer is stored. This information is protected by SECURITY and is not available to any THIRD PARTY other than noted below.

Additional information is collected while a CUSTOMER views COMPANY’s website. This information includes a history of purchases and products viewed. This information helps COMPANY to inform CUSTOMERabout SPECIAL OFFERS from time to time unless CUSTOMER has OPTED OUT.

When CUSTOMER purchases PRODUCT(s) CUSTOMER’s email address is passed on to VENDOR. CUSTOMER may choose to Opt-Out from receiving communication from VENDOR but must do so directly with VENDOR. COMPANY is not responsible for any communication between CUSTOMER and VENDOR.

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Refund policy

Definitions
[PRODUCT] A computer software program intended for use by the COSTUMER
[CUSTOMER] Visitor to COMPANY websites and or Purchaser of software product from COMPANY
[DOWNLOAD LINK] Following a purchase the CUSTOMER will receive an email detailing a URL location where the product can be downloaded from
[ACTIVATION KEY] Following a purchase the CUSTOMER will receive an email detailing activation or serial numbers required to activate or enable the software.
[TRIAL MODE] An inactivated PROGRAM will generally operate in a restricted or time limited mode for a period of time before activation is required.

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Refund Policy
Unless specified otherwise in a PRODUCTs information pages and or the shopping basket the following policy applies;

In all cases CUSTOMER will be required to agree to remove and delete any installed copies of PRODUCT, and any references to the ACTIVATION KEY supplied. In addition CUSTOMERmust agree not to pass any of the supplied information to a third party.

Please be aware the digital distribution and sale of computer software through the Internet is extremely vulnerable to fraudulent behaviour. As such we make every effort to ensure the best possible support to our customers but at the same time we must maintain a strict refund policy.

CUSTOMER may request a full refund for any purchase for up to seven days from the receipt of DOWNLOAD LINK and ACTIVATION KEY as long as the product has not been activated. This could be compared to buying an item from a retail shop and returning it in its original state.

In most cases a PRODUCT will operate in TRIAL MODE prior to entering an ACTIVATION KEY.

This is permissible use of the application and does not affect your rights to a refund. In the event of PRODUCT not meeting with expectations, a change of mind or any other reason given by CUSTOMER for requesting a refund, each instance will be looked at on a case by case basis. Contact should be made the Contact Us page detailing the reasons a refund is being requested, the purchasing details (invoice number, date etc.) and the contents from the DOWNLOAD LINK AND ACTIVATION KEY email.

Refunds will not be accepted beyond 30 days from issue of DOWNLOAD LINK and ACTIVATION KEY.

A PRODUCT may specify, within the PRODUCT information and or listed in the shopping basket No Refunds – In such cases refunds are not available.

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